Legal

Privacy Policy

Last updated: March 26, 2026

Introduction

East Vancouver Community Music School ("EVCMS", "we", "us", or "our") is a non-profit society dedicated to music education in our community. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of personal information:

  • Account information: When you create an account, we collect your name, email address, and login credentials (managed through our authentication provider, Clerk).
  • Student and lesson information: Details related to lesson scheduling, instrument preferences, and learning progress.
  • Contact information: When you reach out to us via email, phone, or our contact form, we collect the information you provide.
  • Payment information: Payment details necessary to process lesson fees. We do not store full credit card numbers on our servers.
  • Quiz and survey responses: If you participate in any quizzes or surveys on our site, we collect your responses and any contact information you voluntarily provide.
  • Usage data: We may collect basic information about how you interact with our website, such as pages visited and browser type.

How We Use Your Information

We use the information we collect to:

  • Provide and manage music lessons, classes, and events
  • Communicate with you about scheduling, recitals, and school updates
  • Process payments and manage invoices
  • Administer our bursary program
  • Improve our website and services
  • Send newsletters or updates about EVCMS activities (you can unsubscribe at any time)
  • Respond to your inquiries and requests

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers: Trusted third-party services that help us operate our website and manage our school (e.g., authentication, email delivery, and payment processing). These providers only access your data as needed to perform their services.
  • Faculty members: Teachers may access student information relevant to the lessons they provide.
  • Legal requirements: We may disclose information if required by law or to protect the rights and safety of EVCMS, our students, or the public.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses encryption for data transmission, and we limit access to personal information to those who need it to perform their duties.

Children's Privacy

As a music school, we serve students of all ages, including children. We collect personal information about minors only with parental or guardian consent. Parents and guardians may contact us at any time to review, update, or request deletion of their child's information.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at music@evcms.ca.

Cookies

Our website uses cookies and similar technologies to maintain your session and authentication state. These are essential for the website to function properly. We do not use cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: